Contact Us By Phone

We're happy to help! Live customer support is based here in the U.S.A. Please feel free to contact us with any questions or comments you may have concerning your order or any of our products or services. We're here to ensure that your shopping experience is enjoyable, start to finish.

For Shopping Assistance for the below sites (U.S. orders):

Phone Toll Free -

9am - 5pm (ET) Monday – Friday
Closed - Saturday & Sunday

OneHanesPlace.com

1-800-671-1674

FOR RETAIL PURCHASES:

For questions regarding a purchase you made at a retail store (such as Kohl’s or Macy’s) or to arrange the return of a Hanes product you purchased at a retail store:

Contact Retail Customer Service 1-800-994-4348
Monday to Friday 9 a.m. – 4:30 p.m. ET

FOR RETAILERS INTERESTED IN SELLING HANESBRANDS PRODUCTS

Phone Toll Free 1-888-246-5534
Monday to Friday 8 a.m. – 5 p.m. Eastern Time

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