CUSTOMER SERVICE, SHIPMENT & RETURNS CHANGES DUE TO NOVEL COVID-19 PANDEMIC
SHIPMENT DELAYS DUE TO COVID-19
You may experience a slight delay in delivery of your order due to safety precautions we’re taking to protect our employees and community against COVID-19. Our team is working hard to get your order to you and we’ll keep you posted. We’re sorry for any inconvenience this may cause.
CUSTOMER SERVICE: CHAT OR PHONE ONLY
You may experience slower response times to inquiries.
We promise to work as diligently as we can to meet your needs.
Chat & Phone Service: 9 am – 5 pm ET, Monday – Friday
During this time, please expect 4-6 weeks for returns processing due to delays.
NEED A QUICK ASSIST?
Providing exceptional service is our priority, contact our U.S. based customer support if you have any questions about our products or your order.